1. Eligibility for Refund

• Refunds are applicable only for payments made in advance for treatments not yet initiated.
• Refund requests must be made within 7 days of the payment date.
• Any consultation fees, diagnostic tests, or one-time charges are non-refundable once services are rendered.

2. Non-Refundable Scenarios

• Treatments already started or partially completed
• No-shows or last-minute cancellations (less than 24 hours)
• Customized treatment plans with lab or material costs incurred

3. Refund Process

• To request a refund, please email us at contact@drkiranssmilegroup.com with your payment receipt and reason for the request.
• Approved refunds will be credited within 7-10 business days to the original payment method.
• Refunds made via UPI, card, or other gateways may be subject to bank processing times.

4. Treatment Packages & EMI Plans

• In case of refund requests for prepaid packages or EMI-based treatments, only the unused portion is eligible for a refund.
• Any third-party financing charges or administrative fees are non-refundable.

5. Contact Us

For refund-related queries or clarifications, feel free to reach out:

Dr. Kiran's Smile Group of Dental Clinics
📧 Email: contact@drkiranssmilegroup.com
📞 Phone: +91-95502 31862