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Privacy Policy

This Privacy Policy describes how Smile Dental Clinic and its affiliates (collectively referred to as "Smile", "we", "our", or "us") collect, use, share, protect, or otherwise process your personal data through our website, https://drkiranssmilegroup.com (hereinafter referred to as the "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and applicable laws of India including data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Information We Collect

We collect your personal data when you use our Platform, services, or otherwise interact with us. Information collected may include, but is not limited to: name, date of birth, address, contact number, email ID, proof of identity/address, and payment details. In some cases, biometric data may also be collected with your consent for certain features. You always have the option to not provide information by choosing not to use a specific service or feature.

We may also collect and analyze your behavior and preferences on the Platform in an aggregated manner. Information related to transactions on our Platform and third-party platforms may also be collected. For third-party platforms, please refer to their privacy policies.

If you receive suspicious requests (calls, emails, etc.) claiming to be from Smile and asking for sensitive information like debit/credit card PINs or passwords, do not share such data and report immediately to the appropriate law enforcement agency.

How We Use Your Information

We use personal data to:

Sharing of Your Information

Your data may be shared with:

Such disclosures are made to provide services, comply with legal obligations, enforce terms, and prevent fraudulent activities.

Security Measures

We adopt reasonable security practices and procedures to protect your data. However, data transmission over the internet is not completely secure, and users accept the inherent risks. Please safeguard your account login credentials.

Data Retention & Deletion

You can delete your account via your profile settings or by contacting us. Deletion may be delayed if there are pending transactions or claims. We retain your data only as long as necessary or as required by law. Some anonymized data may be kept for research or analysis.

Your Rights

You may access, rectify, or update your data through your profile or account settings.

Consent

By using the Platform and providing your data, you consent to its collection and use as per this policy. If you share data of others, you confirm you have their consent. You may withdraw your consent anytime by writing to the Grievance Officer at the contact below.

Changes to This Policy

We may update this Privacy Policy as per legal requirements or operational changes. Please review it periodically for updates.

Grievance Officer

Name: Somavarapu Gandhi

Designation: Owner

Company: Smile Dental Clinics

Address: Kukatpally, Medchal–Malkajgiri

Phone: 9440216558

Time: Monday to Friday (9:00 AM – 6:00 PM)